Ten minutes before closing time last night we had a couple come in. They were in a rush (I think their kids where outside in the car). The wife quickly demanded "I need the Mario brothers Wii!" I let her know we were sold out. "Why." Because there are none left, we sold out our inventory this week. Twice. "That's BULLSH*!@, you want me to bring my kids in here so you can tell them Christmas isn't coming this year?" Her husband then chided in and told me to give us the used one then. I told him we didn't have any used in, we actually hadn't got one at all. "Yeah, right. I'm sure you guys are hiding like six in the back for your workers or some crap. Call your other stores and ship us one, we need it by Christmas." I explained that all the stores in our district were sold on it, and a quick check in our district inventory reflected as much. I asked what other local retailers they had tried, apparently nothing but us. I recommended a few that might have the game.
"F!(@# that, if you guys don't have it it's just going to be your fault. Thanks for killing Santa !#@%^^%$."
They left.
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I don't think I could have handled that well.
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